Tuesday, November 17, 2015

Lessons and Tips from Buying a Brand New Car



Three months ago we bought our second car, this time from Suzuki Shaw in Mandaluyong City. You may ask why we have chosen this dealership, the answer as follows:

1. We have a friend from this dealership
2. We expected that we will be given best service
3. The new model of Suzuki Celerio was good enough to impress us

But our buying experience turned out to be not good because we did not get what we expected. And we have resorted to demand letters and formal complaint. Well, I will not talk about the details as we have already entered to a compromise agreement but I would like to share the LESSONS that we learned from our bad experience.

First, NEVER GIVE YOUR 100% TRUST to your sales agent. Even though the agent is your friend, reserve some of your trust. Some people will do whatever it takes to sell even for the sake of friendship.

Second, SCOUT AND LOOK FOR OTHER DEALERSHIP. Compare their customer service standard. Compare their freebies being offered. Get other options. There are so many dealers that will offer better deals just to sell.

Third, INSPECT THE UNIT THOROUGHLY. Check everything, from the outside to the inside of the unit. Check the engine, tires, windows, steering wheel, transmission and dashboard. Most especially check the ODOMETER. It should be from 5kms to 15kms. Beyond this mileage, refuse to accept the unit.

Fourth, BEST TO BRING A TRUSTED MECHANIC to check on the unit. You won't get wrong with a third party checking on your prospect car.

I hope you will learn from our lessons. Better to be sure before buying than complain afterwards.


Friday, October 30, 2015

Open Demand Letter to Suzuki Shaw



Dear Gentlemen:

We acknowledge the phone call of your Customer Care Head on October 15, 2015 regarding our complaints on the unit sold to us by Suzuki Shaw. The 2015 Suzuki Celerio was released to us last September 1, 2015 at around 7PM was supposed to be BRAND NEW unit but as you have told us, the unit was test driven from LIPA, BATANGAS to MANILA, making the odometer at 223 KILOMETERS when we claimed the unit.

Is this considered BRAND NEW unit? What is Suzuki’s definition of BRAND NEW? Or what is your personal definition of BRAND NEW?

In my previous email dated October 10, 2015, I have challenged you to prove us that we were not DUPED by your dealership. But from the start you have given us countless alibis and with the unit being test driven for more than a HUNDRED KILOMETERS, tell us if this unit is BRAND NEW.

We regret to say that we do not accept your explanation and your apology as to internal miscommunication, etc. Please be informed that we are BUYING BRAND NEW and not a vehicle already driven or USED unit nor a DEMO unit!

Per Philippine law, a brand new motor vehicle is referred to a vehicle that has never been operated on any highway of the Philippines, or in any foreign state or country.

With this, we DEMAND that the unit be replaced with a REAL BRAND NEW UNIT as you have not delivered what we have paid for and what your dealership have promised.

Monday, July 27, 2015

Milo National Marathon Manila Leg on July 26, 2015

My 5th full marathon distance (42.195km) in 5 years at the 39th Milo National Marathon held last July 26, 2015.

The route was revised compared to the previous years 42K route, the Kalayaan flyover to BGC and McKinley was excluded, instead 42K runners did a two loops at the Roxas Boulevar-Coastal area.

I attempted to hit sub5 finish but was not able to do so and settled for a 5:07 finish, 5 minutes slower than my last year's Milo Marathon. This is due to minimal training and long hibernation prior to the race.

One sad thing for this year's Milo Marathon Manila leg is that another runner died. Let's all be safe especially when running long distance.

Time to recover and see you on the road!









Photo credits to Photo Ops, click here for their official site.


Monday, June 22, 2015

Run United Philippine Marathon on October 4, 2015

Last October 5, 2014, I ran my 14th 21K distance at the Run United Philippine Marathon (RUPM). This event made my total mileage to 2,453 kilometers since 2010.

For the past months I have been selecting my commercial races as events looked to be too expensive compared to previous years.

RUPM 2014, 21K

This year's RUPM will be held on October 4, 2015 at MOA, Pasay City.  But I might not be joining this event due to other personal priorities.

If you're interested, below are the race details from Runrio.com;

2015 RUN UNITED PHILIPPINE MARATHON PRESENTS
2015 RUN UNITED PHILIPPINE MARATHON
2015 RUN UNITED PHILIPPINE MARATHON

EXCEED YOURSELF
REGISTER NOW For The 2015 RUN UNITED PHILIPPINE MARATHON!/
The 2015 Run United Philippine Marathon will be held on October 4, 2015 with 5k, 10k, 21k and 42km race categories. All categories will have a start and finish at One Esplanade, Seaside Blvd. The Race Kit Claiming Expo will be on October 1 to 3, 2015 at One Esplanade.

2015 RUN UNITED PHILIPPINE MARATHON

REGISTRATION SCHEDULE:

REGISTRATION TYPE START & END DATE VENUE KIT DISTRIBUTION ADDITIONAL FEES
Register before August 16 to get a guaranteed singlet and 21km/42km finishers’ shirt size.
Priority Online Registration
(for 21km RU1 & 21km & 32km RU2 registrants only)
June 12 – 18, 2015 www.runrio.com Runners have an option to have their kits delivered or picked up during the Race Kit Claiming Expo in One Esplanade Plus P150 for the delivery & processing fees
Online Registration June 19 – Sept 13, 2015
In-Store Prepaid Card Selling for Actual Runners only June 19 – Sept 18, 2015 Selected Toby’s and Runnr Stores Runners must claim their kits during the Race Kit Claiming Expo at One Esplanade None for actual runners

PREPAID CARD SELLING VENUES

In-store purchase of the prepaid cards will be available at the following stores, from 12:00NN to 8:00PM Monday to Sunday starting June 19, 2015.
  • RUNNR Store BGC
  • B1 Bonifacio High St. The Fort, Taguig City
  • Toby’s Robinsons Galleria
  • Level 3, Robinsons Galleria, EDSA cor Ortigas Ave. Quezon City
  • RUNNR Store Trinoma
  • GF EDSA-North Ave. Terminal, Project 6, Quezon City
  • Toby’s MOA
  • SM Mall of Asia, GF Entertainment Hall, Roxas Blvd, Manila
  • Toby’s Arena Glorietta 2
  • 3F Glorietta 2, Ayala Center, Makati City
  • Toby’s Robinsons Metro East
  • 3F Robinsons Place Metro East, Marcos Hiway, Brgy Dela Paz, Santolan, Pasig

REGISTRATION FEES:

Category Registration Fee Kit Inclusions
Pre-Race Post-Race
5k PhP750 Active Health Singlet with Chaf-Reduc Technology, & Race Bib with D-tag Active Health Non-Woven Bag & Drinks
10K Php850 Active Health Singlet with Chaf-Reduc Technology, & Race Bib with D-tag Active Health Non-Woven Bag & Drinks
21K Php950 Active Health Singlet with Chaf-Reduc Technology, & Race Bib with D-tag Active Health Non-Woven Bag, 21km Finishers’ Shirt, 21km Finishers’ Medal, and Drinks
42K Php1,350 Active Health Singlet with Chaf-Reduc Technology, & Race Bib with D-tag Active Health Non-Woven Bag, 42km Finishers’ Shirt, 42km Finishers’ Medal, and Drinks
UPSIZE YOUR REGISTRATION – ADD P60.00 AND GET A CUSTOMIZED EXCEED YOURSELF TRAINING & NUTRITION PLAN FROM COACH ANI DE LEON-BROWN and it comes with a PERSONALIZED RACE BIB, ACTIVE HEALTH GEL BIB HOLDER and FREE 3 pcs ENERVON ACTIV & 1 40GMS ENERVON HP RECOVERY DRINK.
Note: Additional P150 will be charged for race kit delivery for online registrants. Fees are inclusive of P50 web admin fees.

Race Bib with D-Tag Delivery Schedule – on or before September 18, 2015

For IN-STORE PREPAID CARD BUYERS: Complete race kit will be given during the Race Kit Claiming Expo from October 1 to 3, 2015 at One Esplanade, Seaside corner J.W. Diokno Boulevard, Mall Of Asia Complex, Pasay City. STRICTLY NO RACE CLAIMING ON RACE DAY!
DATE START END VENUE
OCTOBER 1 & 2, 2015 10:00 AM 8:00 PM One Esplanade, Seaside corner J.W. Diokno Boulevard, Mall Of Asia Complex, Pasay City.
OCTOBER 3, 2015 10:00 AM 5:00 PM

ASSEMBLY AND GUN START TIMES:

RACE CATEGORY ASSEMBLY TIME GUN TIME
42KM 1:00 AM 2:00 AM
21KM 3:00 AM 4:00 AM
10KM 4:00 AM 5:00 AM
5KM 4:30 AM 5:30 AM

REMINDERS

  • All registration will be done ONLINE by logging on to www.unilabactivehealth.com
  • Register before August 16 to guarantee your singlet (for all categories) & finishers’ shirt size for 21km and 42km finishers
  • Prepaid cards will be sold in store on a per person basis only.
  • Online registration via credit card/ Paypal will end September 3, 2015.
  • Prepaid cards must be registered on or before September 18, 2015.
  • Online registration and prepaid card selling is on a first come first served basis.

RACE RESULTS: